Support
Get help without sharing secrets.
MailBridge AI support is operated by OVP Alternative Solutions SRL during the private preview.
Contact
OVP Alternative Solutions SRL · Romania · CUI 48007925
Email: contact@ovidiuvirgilpopescu.ro
Copiază adresa în aplicația ta de email pentru a ne contacta.
Private-preview support is available in Romanian and English. No guaranteed response-time SLA applies during the preview.
What to include
- what you were trying to do;
- the mailbox provider or hosting type, such as cPanel or Advanced IMAP;
- the approximate time the problem occurred;
- the support request reference shown at the bottom of the MailBridge page, plus any visible error code;
- whether the issue concerns account access, mailbox connection or AI authorization.
Never send us
Do not send mailbox passwords, MailBridge passwords, API keys, OAuth tokens, MFA/OTP codes, invite tokens, password-reset links or full private email contents in a support message.
Account and privacy requests
The same contact address can be used to request account deletion, mailbox-connection assistance or exercise a privacy right. We may need to verify account ownership before acting on an account-specific request.
Security reports
If you believe you found a security issue, use the subject MailBridge AI security report and describe the issue without exploiting or exposing other users. Do not include secrets.
Current limitations
Send/reply requires explicit mail.send authorization and configured outbound delivery. Forward, delete, move and archive are not part of the current release.